You have health-related questions, BonsAi has the answers
BonsAi, Bonjour-santé’s intelligent assistant, supports you at every step of your healthcare journey. Accessible via chat on the Bonjour-santé website, it helps guide you through your care.
Its name brings together Bonjour-santé and artificial intelligence (AI), while also evoking the bonsai tree, a symbol of adaptability. Like this tree, BonsAi evolves through interactions, while remaining supervised by Bonjour-santé nurses to ensure reliability and safety.
Our goal is not to replace doctors, but to offer you additional support within a healthcare system where resources are limited.
Every step of your healthcare journey, made simpler
Analyses your symptoms.
Presents possible diagnoses and their likelihood, based on your symptoms.
Recommends the most appropriate healthcare professional: doctor, pharmacist, nurse practitioner, telehealth services, and more.
Helps you book an appointment, from search to confirmation.
Allows you to reschedule or cancel appointments and offers practical clinic details and a map.
Directs you to additional services, such as e-consults with nurses or pharmacists, prescription renewals, and more.
When interacting with BonsAi, keep the following in mind:
- BonsAi should not be used for medical emergencies, serious mental health situations, paediatric emergencies, or pregnancy-related complications.
- Responses generated by BonsAi may contain inaccuracies.
- The information provided is for informational purposes only and does not replace an evaluation by a qualified healthcare professional.
Analyses your symptoms.
Presents possible diagnoses and their likelihood, based on your symptoms.
Recommends the most appropriate healthcare professional: doctor, pharmacist, nurse practitioner, telehealth services, and more.
Helps you book an appointment, from search to confirmation.
Allows you to reschedule or cancel appointments and offers practical clinic details and a map.
Directs you to additional services, such as e-consults with nurses or pharmacists, prescription renewals, and more.
BonsAi security: Your priority, our commitment
How we protect you:
the system is tested internally and with experts to identify and prevent risks.
BonsAi was initially deployed to select groups to learn and improve before wider access.
Bonjour-santé nurses monitor BonsAi to ensure urgent cases are detected promptly and recommendations remain reliable.
We combine AI tools with human supervision to quickly address any issues.
Your personal data is never used to train the AI without your consent and is never sold.
Your medical information is encrypted and segregated, with additional safeguards for sensitive data.
All information is processed on our servers in Quebec, which anonymise your data to protect your personal information.
Your information is protected in accordance with applicable laws, used solely for the intended services, and never shared with third parties without your consent, except as required by law.
Testimonials
THANK YOU so much!!! I honestly thought it would be impossible, but no… I got an appointment the very next day, and on top of that, the doctor was amazing!
I got an appointment the same day! Super efficient service. The clinic was great too. Really glad I used Bonjour-santé!
The very next day I was at my clinic for my work accident. So efficient. Finally, an app that actually works. And it’s way quicker than calling the clinic myself.
I really loved the service. It helped me so much and saved me loads of time and stress. I’m a big fan and really hope it keeps going for a long time.
I submitted my request, and then I realised your service would do the searching for me. They gave me a date and time for an appointment, and it was perfect for me.
I’m caring for my 100-year-old brother-in-law. They kept looking and found an appointment within a week with his family doctor. Very impressed.
