Everything you need to know about Bonjour-santé's free services and optional membership

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For over 15 years, Bonjour-santé has been making it easier for patients across Quebec to get the healthcare they need. Our mission? To improve access to the right care, at the right time, with the right healthcare professional.

With over 3 million users each year, Bonjour-santé has become a go-to resource for booking medical appointments and accessing a wide range of health services.
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Clearing things up: Is Bonjour-santé a free or paid service?

There’s sometimes confusion about which Bonjour-santé services are free and which are part of a membership. Some people mistakenly believe it’s a fully paid service, but that’s not the case at all.

Bonjour-santé is a locally owned company based in Boucherville, offering free medical appointment search services for patients, as well as technological solutions for medical clinics across Quebec.

In addition, an entirely optional paid membership is available for those who want access to complementary health services directly through our platform.

Let’s break it down.
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Bonjour-santé’s free services

Medical appointment search

Finding an appointment with a family doctor or a walk-in appointment should never be complicated. With Bonjour-santé, you can search for appointments anytime, completely free, 24/7.

• With your family doctor
  
• At a clinic near you for a minor emergency (or if you don’t have a family doctor)
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A reliable symptom checker

Feeling unwell or unsure about your symptoms? Our medical pre-diagnosis symptom checker can help you get clarity.

Just describe your symptoms and our doctor-designed system will analyse your situation and offer:

• Probable causes from a database of over 1,000 conditions
  
• Care recommendations, including the right type of professional to consult or recommendations for at-home care

Our goal is to guide you to the care, service, or treatment you actually need. Often, a doctor isn’t even necessary. A nurse, pharmacist or other healthcare professional might be better suited to help you quickly. Our free symptom checker is here to guide you.

A step further: The Bonjour-santé membership

For those who want a more complete access to complementary healthcare services, Bonjour-santé offers an optional membership available for individuals or families (up to 6 people).

Here are the services included with the Bonjour-santé membership:

• Appointment search assistant: Can’t find an appointment with your doctor or a nearby clinic? Our assistant takes over and keeps searching for you. As soon as it finds an appointment, you’ll be notified.
  
• E-consults with Bonjour-santé nurses: Get professional advice — physical or mental health — via secure chat or e-consult with our team of caring nurses.
  
• Virtual consultations with pharmacists: Speak with a pharmacist from Medzy | Pharmacie Sonia Boutin Inc. from the comfort of home. Consult a pharmacist for prescription renewals, UTIs, contraception, acne, eczema, and more, and receive your prescription right at your door.
  
• Specialist appointment search: Need to see a specialist? Search online through our network of hundreds of professionals, including neurologists, dermatologists, gynecologists, and many more.
  
• Support from the Bonjour-santé liaison team: Need to see a specialist, undergo a specialised test, or access paramedical services? Our liaison nurses can help guide your search and connect you with the right resources.‍
• Advice from Bonjour-santé dietitians: Get quick answers to your health and nutrition-related questions, from trusted, licensed professionals.‍
• Food journal review: Have your food journal reviewed by a Bonjour-santé dietitian and get a free 30-minute virtual consultation to discuss it. We'll even provide the journal!‍
• Online dermatology analysis: Access anytime our AI-powered tool that can recognise 32 different skin conditions. Just upload two photos to get helpful insights and guidance based on your skin issue.‍
• Free sleep apnea test: Have a doctor’s prescription? You may qualify for a free sleep apnea test (some conditions apply), offered in partnership with RespiArt.
  
  

Exclusive discounts

In addition to the healthcare services included with the Bonjour-santé membership, members also get access to exclusive discounts on a wide range of complementary health services offered by private clinics:

• Emergency medical appointments within 24 hours with doctors
  
• Quick appointments with specialised nurse practitioners (NPs)
  
• Quick appointments with specialists (from dozens of fields) — no doctor referral required
  
• Consultations with social workers
  
• ADD/ADHD consultations (with or without an existing diagnosis)
  
• Referrals for STI and STD screening (no doctor visit needed)
  
• 100% online prescriptions for obesity (Wegovy, Ozempic), diabetes, acne, contraception, erectile dysfunction, and more
  
• Personalised sleep program with a licensed therapist
  
• Sexology consultations and couples workshops
  
  

New services are added regularly to enhance the Bonjour-santé service offering and its membership. Bonjour-santé, your reliable all-in-one health portal.

Discover Bonjour-santé and its membership today.

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