Bonjour-santé and Clic Santé: What are the differences?

In Quebec, various platforms are used to quickly book a medical appointment online. Two of the most used are Bonjour-santé and Clic Santé. While they both provide access to health services, they are intended to meet patients’ different needs.
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Here is a clear comparison to help you know when to use either Bonjour-santé or Clic Santé.

Bonjour-santé: for free medical appointments in the public network

Book an appointment

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Bonjour-santé is a free appointment search portal available to all Quebec patients to help them find free medical appointments in Quebec’s public RAMQ-financed clinics, including family medicine groups.
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Bonjour-santé is ideal for:
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  • Analysing your symptoms online using a symptom checker created by doctors.

  • Finding an appointment with a family doctor (if your doctor is not available or you simply don’t have one).

  • Finding a walk-in appointment within 36 h at a nearby clinic.

  • Accessing free medical services covered by the RAMQ.
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  • Analysing your symptoms online using a symptom checker created by doctors.
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Appointment search is available free of charge to everyone, without a membership.

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Clic Santé: for blood work and vaccinations

Book an appointment

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Clic Santé is a free online platform for finding health-related appointments.
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Services available via Clic Santé:
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  • Vaccination: against COVID-19, the flu and more.

  • Blood tests and laboratory analyses: DNA, STIs, pregnancy tests, street drug detection, induced hyperglycaemia (OGTT), etc.

  • Pharmacy consultations: prescription renewals, management of certain minor health problems, etc.

  • Medical screening: ITSS, COVID-19, etc.

  • Other specialised services: medical imaging, consultations with various health professionals, alternative medicine, etc.
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Clic Santé also offers a search engine for paid appointments with doctors at private clinics (not RAMQ-financed clinics).

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There’s more… Bonjour-santé’s complementary services

In addition to providing access to medical appointments in the public network, Bonjour-santé, unlike Clic Santé, also offers a range of complementary services through an optional membership.

These services include:

  • Pharmacists who can prescribe and ship medication without the member having to leave home.
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  • A search assistant that finds medical appointments for members according to their criteria.

  • A team of nurses who advise members by chat or e-consult.

  • A liaison team to help members find specialised appointments (with specialists, for tests, etc.).
  • A search engine to find appointments with specialists.
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  • Exclusive discounts on private medical services: minor emergencies, sleep programmes, weight loss, etc.
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  • Nutritionists who can answer members' quick questions and analyse their food diaries.
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  • An online dermatological condition analysis tool that can recognise more than 30 skin conditions.

Comparison between Bonjour-santé and Clic Santé

Free access

✅ Yes

✅ Yes

Appointments with doctors in RAMQ-financed clinics

✅ Yes

❌ No

Types of services

General medicine, walk-ins, family medicine, other health professionals

Vaccination, screening, pharmacies, imaging, others 

Symptom checker

✅ Yes

❌ No

Optional membership

✅ Yes

❌ No

Assistant that searches for appointments for the user

✅ Yes

❌ No

Dermatological analysis tool

✅ Yes, with the Bonjour-santé membership

❌ No

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