Bonjour-Santé services

How to manage your symptoms at home: BonsAi now adds videos to its recommencations

4/8/2026
4 min

When a symptom appears, we almost all do the same thing: jump online.

A sore throat that lingers, a stomach bug, a UTI, a skin rash… you name it. After a few searches, we sometimes end up with ten tabs open and even more questions than when we started.

Between forums, Doctor Google, social media and general AI tools, it is not always easy to know who to trust. That’s exactly why Bonjour-santé launched BonsAi, the first intelligent health assistant created in Quebec, to offer a more reliable solution. BonsAi can:

  • Analyse the symptoms you describe
  • Offer possible causes
  • Suggest self-care measures or recommend the most appropriate healthcare professional based on your condition
  • Help you find an appointment

When a video is worth a thousand explanations

Getting advice is good. Seeing exactly what to do is even better.

That’s why BonsAi is now stepping up its game. Since its launch, BonsAi’s goal has been to combine the speed of artificial intelligence with human expertise to help people make informed decisions about their health.

Through a partnership with TopMedecine and its TopConseil platform, BonsAi now offers educational videos created by healthcare professionals to help users better understand a situation or apply the right self-care measures.

How does it work?

When analysing your symptoms, BonsAi presents the most likely causes, recommended care options and, depending on the situation, may suggest videos on topics such as:

  • Gastroenteritis
  • Urinary tract infections
  • Seasonal respiratory infections
  • Shingles
  • High blood pressure
  • Preparing for a medical appointment
  • Prevention and self-care topics

Who creates these videos?

TopMedecine is a Quebec-based company specialising in health-focused educational technology.

Each video is created by a team that includes:

  • Family doctors
  • Emergency medicine specialists
  • Clinical nurses
  • Emergency nurse clinicians
  • Medical residents

Their mission is simple: to make medical knowledge more accessible through clear, practical content based on the best available scientific evidence.

In short, these are real healthcare professionals who transform sometimes complex medical concepts into easy-to-understand advice.

Because not everything requires an appointment

Data observed on Bonjour-santé shows that a significant number of users could receive safe self-care advice to apply at home, without necessarily needing to see a doctor.

The challenge is knowing what to do. How do you properly measure your blood pressure? What should you do when you have gastroenteritis? How can you relieve certain symptoms at home?

That’s exactly where videos make a difference. They go beyond a simple recommendation by providing visual, practical explanations that are easy to revisit when needed.

With the addition of videos created by TopMedecine, BonsAi is no longer just helping users find the right direction: it is supporting them even more in understanding their health and knowing what steps to take to care for themselves.

In healthcare, good decisions often start with good information. And when that information is explained clearly, it makes all the difference.

Is it safe to analyse my symptoms online or get health advice using artificial intelligence?

What types of symptoms or situations can I analyse with the BonsAi AI health assistant?

Do the videos offered through BonsAi replace a medical appointment?

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