Bonjour-santé and RVSQ: What are the differences?

In Quebec, there are a number of platforms available for quickly searching for medical appointments online. Two of the most popular are Bonjour-santé and the Québec Medical Appointment Scheduler (known as RVSQ). Although they both offer access to medical appointments, they provide different health services depending on your needs.

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Below is a clear comparison to help you better understand Bonjour-santé and RVSQ.

Bonjour-santé : appointment booking, symptom checker, search assistant and more

Book an appointment

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Bonjour-santé is a free health portal used by millions of patients every year that offers a variety of services:
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Search for appointments with your family doctor.
Search for appointments with your family medicine group (if your doctor is not available).
Search for walk-in appointments within 36 hours at a clinic near you.
Search assistant that takes over and continues to look for an appointment with your family doctor if you cannot find one.
Online symptom checker
Tool that lets you view emergency room occupancy rates across Quebec.
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Québec Medical Appointment Scheduler (RVSQ) : appointment booking

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RVSQ is a free online search engine that provides access to medical appointments at clinics.
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What RVSQ offers:
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Search for appointments with your family doctor.
Search for appointments within your family medicine group (if your doctor is not available).
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Search for walk-in appointments at a clinic near you.
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Bonjour-santé’s complementary health services

In addition to providing access to medical appointments in the public network, Bonjour-santé, unlike RVSQ, also offers a range of complementary services through an optional membership.

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These services include:

Pharmacists who can prescribe and ship medication without the member having to leave home.
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A search assistant that finds medical appointments for members according to their criteria.
A team of nurses who advise members by chat or e-consult.
A liaison team to help members find specialised appointments (with specialists, for tests, etc.).

A search engine to find appointments with specialists.
Exclusive discounts on private medical services: minor emergencies, sleep programmes, weight loss, etc.
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Nutritionists who can answer members' quick questions and analyse their food diaries.
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An online dermatological condition analysis tool that can recognise more than 30 skin conditions.

Comparison between Bonjour-santé and RVSQ

Free access

✅ Yes

Appointment search with family doctors

✅ Yes

Walk-in appointment search

✅ Yes, with results usually within 36 hours

✅ Yes, depending on available slots

Automated search assistant

✅ Yes, automatically continues searching

❌ No

Online symptom checker

✅ Yes

❌ No

Emergency room occupancy rate

✅ Yes, displayed in real-time

❌ No

User-friendliness

Fast, responsive interface

Clean interface, sometimes slow

Real appointment availability

Varies according to clinic, but usually high

Unavailable in 75% of searches

Delay in finding appointments

Fast, specially with the automated search

Varies

Reminders and notifications

✅ Yes, personalised SMS, emails and phone calls

✅ Yes, SMS and emails

Optional membership

✅ Yes

❌ No