Today, accessing healthcare has never been easier. Thanks to online platforms, it is now possible to book medical appointments, access a range of health services, or consult a doctor or other healthcare professional online, all without leaving home. Popular options include Bonjour-santé and Maple.
Here’s a clear and straightforward comparison to help you better understand the differences between Bonjour-santé and Maple.
Bonjour-santé is a free health portal available to all Quebec patients that lets them find free medical appointments in public clinics across Quebec, including family medicine groups.
Through the Bonjour-santé website, users can:
Maple is a service available to all Canadians through a mobile app, allowing users to consult a doctor or other healthcare professional online. In some provinces, doctor consultations may be covered by provincial health insurance; however, this is not the case in Quebec. Patients must pay for their consultations.
Through the Maple app, users can:
In addition to providing access to medical appointments in the public network, Bonjour-santé, also offers a range of complementary services through an optional membership.
These services include:
|
 |
|
|---|---|---|
| Web access | Yes | No |
| App required | No | Yes |
| Appointment search with your family doctor | Yes | No |
| Walk-in appointments | Yes, at a clinic or by e-consult, covered by RAMQ | Yes, online appointments, not covered by RAMQ |
| Automated search assistant | Yes, automatically keeps searching | No |
| AI health assistant (BonsAi) | Yes | No |
| Emergency room occupancy rate | Yes, displayed in real time | No |
| User-friendliness | Fast, mobile-friendly interface | Easy and intuitive app |
| Appointment search with specialists | Yes, free appointments with membership | Yes, paid appointments (private services) |
| Optional membership | Yes, starting at $9.95/month | Yes, $79.99/month |
“Being able to book an appointment with a specialist is such a relief for my daughter, who has a specific medical condition.”
“I hate wasting time on the phone. It's so much easier to book my appointments online!”
“I needed to see a rheumatologist. After a few tries, I finally got an appointment!”
