Bonjour-Santé services

Do you know about Bonjour-santé’s nurses?

3/4/2025
4 min

At Bonjour-santé, we believe that access to health care should be simple and fast. And also, that you don't always have to see a doctor for a health concern! Like us, you know that doctors are swamped and that it can be difficult to find an appointment quickly. That's why the Bonjour-santé membership gives you quick access to a variety of health resources to meet all your needs!

In addition to searching for doctors' appointments for you, the Bonjour-santé membership gives you unlimited access by e-consult to healthcare professionals, including Bonjour-santé nurses, that you can consult without leaving your home! These dedicated, friendly and professional nurses are there for you when and where you need them.

Bonjour-santé’s virtual care services

Bonjour-santé nurses are divided into two services: Advisory service and Liaison service.

1. Advisory service with Bonjour-santé's nurses

Do you have questions about your physical or psychological health? Bonjour-santé's nurses are quickly available. 

By chat or videoconference, nurses can assess your health problem, offer advice and information, and direct you to the right service for treatment*, if necessary. And the best part? In over 50% of cases, members who consult a Bonjour-santé nurse for a health problem don't have to make an appointment with a doctor afterwards!

Here are some reasons why you can consult a nurse via chat or e-consult (same-day or next-day appointment) : 

Physical health issues

  • Abrasions
  • Acne / eczema / rosacea
  • Allergies
  • Mild anxiety
  • Beauty spots and warts
  • Minor bites and cuts
  • Breastfeeding support
  • Cough, sore throat and flu-like symptoms
  • Diarrhoea, vomiting and gastro symptoms
  • Fever
  • Headaches and migraines
  • Cold sores / herpes
  • Insomnia
  • Itching / hives
  • Mild pain
  • Nasal congestion / sinus pain
  • Eye irritation / non-painful infection
  • Sexual health (STBBI) education/information
  • Travel health
  • Urinary tract infection (adult women only)
  • Weight control / general nutrition
  • Others


Psychological health issues

Our nurses specialising in psychological health are also available to you. Here are some of the topics you can address with them:

  • Anxiety, anxiety, stress
  • How to cope with a mental health diagnosis or that of a loved one
  • Family conflicts / domestic violence
  • Addictions (screens, games, etc.)
  • Seasonal depression
  • Bereavement
  • Burnout
  • Workplace harassment
  • Insomnia
  • Substance use and/or abuse (drugs, alcohol, etc.)
  • Phobia
  • Smoking cessation
  • Depressive symptoms
  • Attention deficit disorder with or without hyperactivity
  • Obsessive-compulsive disorder
  • Eating disorders
  • Adjustment disorders
  • Others
2. Liaison service with Bonjour-santé's nurses

You've seen a doctor and now need to see a specialist or undergo a test? Or are you looking for home care or a paramedical professional? Navigating the healthcare system can be difficult and even overwhelming! That's why the Bonjour-santé membership gives you access to a terrific team of liaison nurses who can guide you and help you find the specialised appointments or resources you need. Please note that, depending on the service you seek, a referral from a doctor or specialist nurse practitioner (SPN) may be required.

The liaison nurses can help you find the appointments you need: 

  • Consultation with a specialist (ENT, dermatologist, cardiologist, paediatrician, psychiatrist, internal medicine specialist, others)
  • Appointment for a specialised test (colonoscopy, MRI, CT scan, others)
  • Consultation with a paramedical professional (psychologist, podiatrist, physiotherapist, others)
  • Access to a variety of care and services (home care, blood work, others)

With the Bonjour-santé membership, you get personalised support to help you stay healthy, worry-free and quickly.

Already a member? Log in to your account to book an appointment or chat with a nurse!

Curious about the dozens of health services available through the Bonjour-santé membership? Discover them now.

*Please note that our nurses cannot prescribe medication. 

25%
discount on an evaluation by a dietitian-nutritionist
Need nutritional counselling, support or plan? Book an appointment with our ÉquipeNutrition partner in just a few clicks. E-consult or in person.

Paid service, 25% discount on the evaluation.
Ask questions to our dietitians-nutritionists - FREE for members
This service is ideal for members who have quick questions or need general advice that do not require a nutritional evaluation, counselling or follow-up.

Questions are answered within 72 h.
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