Do you know about Bonjour-santé’s nurses?

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At Bonjour-santé, we believe that access to health care should be simple and fast. And also, that you don't always have to see a doctor for a health concern! Like us, you know that doctors are swamped and that it can be difficult to find an appointment quickly. That's why the Bonjour-santé membership gives you quick access to a variety of health resources to meet all your needs!

In addition to searching for doctors' appointments for you, the Bonjour-santé membership gives you unlimited access by e-consult to healthcare professionals, including Bonjour-santé nurses, that you can consult without leaving your home! These dedicated, friendly and professional nurses are there for you when and where you need them.
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Bonjour-santé’s virtual care services

Bonjour-santé nurses are divided into two services: Advisory service and Liaison service.
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1. Advisory service with Bonjour-santé's nurses

Do you have questions about your physical or psychological health? Bonjour-santé's nurses are quickly available. 

By chat or videoconference, nurses can assess your health problem, offer advice and information, and direct you to the right service for treatment*, if necessary. And the best part? In over 50% of cases, members who consult a Bonjour-santé nurse for a health problem don't have to make an appointment with a doctor afterwards!

Here are some reasons why you can consult a nurse via chat or e-consult (same-day or next-day appointment) : 

Physical health issues

• Abrasions
• Acne / eczema / rosacea
• Allergies
• Mild anxiety
• Beauty spots and warts
• Minor bites and cuts
• Breastfeeding support
• Cough, sore throat and flu-like symptoms
• Diarrhoea, vomiting and gastro symptoms
• Fever
• Headaches and migraines
• Cold sores / herpes
• Insomnia
• Itching / hives
• Mild pain
• Nasal congestion / sinus pain
• Eye irritation / non-painful infection
• Sexual health (STBBI) education/information
• Travel health
• Urinary tract infection (adult women only)
• Weight control / general nutrition
• Others

Psychological health issues

Our nurses specialising in psychological health are also available to you. Here are some of the topics you can address with them:

• Anxiety, anxiety, stress
• How to cope with a mental health diagnosis or that of a loved one
• Family conflicts / domestic violence
• Addictions (screens, games, etc.)
• Seasonal depression
• Bereavement
• Burnout
• Workplace harassment
• Insomnia
• Substance use and/or abuse (drugs, alcohol, etc.)
• Phobia
• Smoking cessation
• Depressive symptoms
• Attention deficit disorder with or without hyperactivity
• Obsessive-compulsive disorder
• Eating disorders
• Adjustment disorders
• Others
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2. Liaison service with Bonjour-santé's nurses

You've seen a doctor and now need to see a specialist or undergo a test? Or are you looking for home care or a paramedical professional? Navigating the healthcare system can be difficult and even overwhelming! That's why the Bonjour-santé membership gives you access to a terrific team of liaison nurses who can guide you and help you find the specialised appointments or resources you need. Please note that, depending on the service you seek, a referral from a doctor or specialist nurse practitioner (SPN) may be required.
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The liaison nurses can help you find the appointments you need: 

• Consultation with a specialist (ENT, dermatologist, cardiologist, paediatrician, psychiatrist, internal medicine specialist, others)
• Appointment for a specialised test (colonoscopy, MRI, CT scan, others)
• Consultation with a paramedical professional (psychologist, podiatrist, physiotherapist, others)
• Access to a variety of care and services (home care, blood work, others)
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With the Bonjour-santé membership, you get personalised support to help you stay healthy, worry-free and quickly.

Already a member? Log in to your account to book an appointment or chat with a nurse!

Curious about the dozens of health services available through the Bonjour-santé membership? Discover them now.

*Please note that our nurses cannot prescribe medication. 

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